01 / SCOPE
Public observation pages create no charge.
Using the atlas, dispatches or research-request form does not create a paid order, subscription or learning agreement. Any paid service would require a written scope, price and timing.
02 / CANCELLATION
A separately agreed service may be cancelled according to its written scope before delivery begins.
A request should identify the agreement, relevant date and reason so the next practical step can be confirmed.
03 / REFUNDS
Include the written record.
Refund requests are reviewed against any separately agreed terms, applicable law and work already provided. No refund is implied by access to the public site.
Write to [email protected] with relevant scope details.